> I differentiate between "complicated" and "complex". The bureacratic system
> may be more complicated than the streamlined system, but if they perform
> the same function, then I would say the latter is more complex. I realize
> this is contrary to popular notions and this could present a problem so
> I'm open for suggestion in terminology.
You could include this on the definitions page. Is this the definition
that they use at Santa Fe?
Duane